Dashboard

• SimpleChime provides fast and reliable analytics on all types of leads, including calls and text conversations, missed calls and voicemails.
• This enables you to have better clarity on your patient-provider communication and define a better engagement plan.

Secure Messaging

• Secure Messaging enables medical care teams and staff to communicate with patients via a scalable and error-free secure texting platform.
• SimpleChime protects patient information, improves workflows, accelerates response times, and streamlines collaboration.
• Share sensitive information with patients through messaging that facilitates HIPAA compliance.
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Custom IVR

• SimpleChime provides a fast and reliable customized and configurable IVR workflow for more efficient patient call routing.
• Two-way texting options are also available.
• The application helps you avoid losing any calls or leads by sending a text to any missed call.
• Calls can also be diverted to voicemails and converted to text, increasing staff productivity and patient satisfaction.
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Lead Capture Widget

• Integrate and customize the widget to go live on your existing website.
• Capture any visitors and generate a lead to track to closure.
• This feature is configurable, allowing you to ask patients the right questions, such as scheduling or rescheduling appointments, answering billing questions, or filling out intake forms.
• An intuitive feature for engaging patients and your staff.
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Two-Way Text

• Avoid long call holds and engage in two-way conversation with patients using our fast and reliable platform.
• Connect text with the phone system and website to receive and engage leads.
• The messaging feature enables the exchange of text, as well as the sharing of insurance cards, medical histories, and other images through two-way text.
• All details can be provided in a matter of clicks, making it easy to add contacts from text to patients in your EHR.
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