SimpleChime Live Messaging Demo
Inbox
All⌄
AM
Amanda Morrison
Patient
Patient is typing a message...
EP
Eric Pierce
Front Desk Phone
Can you please call this patient back today?
CL
Caitlin Landry
Patient
Thanks for getting back to me so quickly!
MS
Main Street Pharmacy
Business
Prescription refill question
AM
Amanda Morrison
Patient conversation
0:00 / 5:00 🔊
Hi doctor, I had a question about my medication. Could you please give me a call back?
Today at 9:56 AM
SMS
Internal Note
＋ ♟ ▱ ◷
‹ Amanda Morrison ☎
M
Patient
Hi, I'm running a little late for my appointment. Should there be by 1:30. So sorry! 1:04 PM
Thanks for letting us know! It's no problem and we'll see you soon. 1:05 PM
Thank you! I appreciate it. 1:06 PM
✓
Message Sent
Patient notified instantly
✓
Appointment Confirmed
Patient appointment updated
🔔
Reminder Sent
Patient received a reminder
☎
Missed Call
Automatic text sent
✓ Appointment Updated
Patient notified automatically
✓ Patient Response
Reply received instantly
Smart Healthcare Communication Platform

The last front desk software you'll ever need. Our Voice AI answers every call. Texts reply instantly. Reminders go out automatically. Patients book themselves online. Your staff finally gets to focus on care, not communication.

Book Live Demo View Pricing
SimpleChime inbox on a laptop, with the same conversation continuing on a mobile phone 2 All 2 Assigned to Me Starred Admin Team Resolved All EP Eric Pierce via Front Desk Phone Can you please call this pat... CL Caitlin Landry Thanks for getting back... MP Main Street Pharmacy Prescription refill question PH Front Desk Phone Missed call received MM Michael Morrison Completed a service visit EP Eric Pierce Patient conversation 0:00 / 5:00 Hi doctor, I had a question about my medication. Could you please give me a call back? Today at 9:56 AM Downtown Primary Care Thanks for calling Downtown Primary Care. We are sorry we missed your call and will get back to you shortly. 9:58 AM Internal Note Dr. Kaufman @Melody Holloway, RN Can you please call this patient back today? Resolve SMS Internal Note Thanks for reaching out. How can we help? Send 9:41 M Mandy Morrison Downtown Primary Care Wednesday, June 5 Hi, I'm running a little late for my appointment at 1:15. Should be there by 1:30. So sorry! 1:04 PM Thanks for letting us know! It's no problem and we'll see you soon. 1:05 PM Internal Note @Grayson Beasley, MA Heads up that 1:15 appointment is running 15 mins behind. Resolved Send SMS... Send and receive text messages from your phone or computer. Appointment Reminder sent AI Voice Assistant Call answered
Section 03 — Before / After Flip (CSS-only, no JS needed)
Before & After

Flip the switch on phone tag.

Texting is where most conversations start — but calls, booking, fax, email, and your website all change too.

Texting · Phone

Conversations get missed

No texting means everything routes through calls — and calls pile up unanswered.

Scheduling · Fax

Bookings and referrals stall

Appointments require calling in, and referral faxes get lost in a stack of paper.

Email · Web Widget

Follow-ups fall through

Reminders are inconsistent, and after-hours website visitors get no response.

Texting · Phone

Every conversation, answered

Texts get instant, natural replies. Calls get picked up by Voice AI, day or night.

Scheduling · Fax

Appointments and referrals, handled

Patients book themselves online while referral faxes arrive straight to the cloud.

Email · Web Widget

Nothing falls through the cracks

Automated follow-up emails and a website chatbot keep every patient moving forward.

Section 05 — Feature Showcase v4 (single unified card, CSS-only tabs)
One Platform, Every Channel

Pick a channel. See it work.

SMS, phone, scheduling, fax, email, and your website, all connected and handled the same reliable way.

01 of 06 channels

SMS Communication

Stay connected with patients through secure, HIPAA-compliant SMS communication that feels natural and responsive using your existing office number.

  • Two-way texting with patients
  • Automated appointment reminders
  • Patient self-rescheduling through text
  • Targeted SMS campaigns
  • Easy review and feedback requests
02 of 06 channels

Healthcare Phone System

A reliable phone solution built for busy medical offices. Route calls efficiently and keep every conversation tied to the right patient record.

  • Smart call routing and forwarding
  • Voicemail management with easy access
  • AI voice assistant for patient calls
  • Automated follow-up for missed calls
  • Call sentiment insights
  • Unified view of patient communications
03 of 06 channels

Online Scheduling

Let patients book appointments on their own time while reducing back-and-forth calls and scheduling errors for your team.

  • 24/7 self-service appointment booking
  • Patient self-rescheduling
  • Automatic confirmations and reminders
  • Real-time calendar sync
  • Fewer double-bookings and conflicts
04 of 06 channels

Digital Fax

Send and receive medical documents securely without the hassle of traditional fax machines or paper clutter.

  • Fully secure digital faxing
  • Easy electronic document sharing
  • Access faxes from anywhere in the cloud
  • Faster turnaround on referrals and records
05 of 06 channels

Email Communication

Keep patients informed with clear, automated emails that feel personal rather than generic at the right moment.

  • Automated reminders and confirmations
  • Appointment details and prep instructions
  • Follow-up messages after visits
06 of 06 channels

Lead Capturing Widget

Capture patient inquiries instantly with an intelligent website widget and chatbot. Respond faster and convert more visitors into appointments.

  • 24/7 website lead capture
  • Interactive chatbot for instant engagement
  • Automated lead qualification and routing
  • Instant answers for common patient questions
  • Convert more visitors into booked patients
SMS SMS texting with SimpleChime
Phone Healthcare phone system with SimpleChime
Scheduling Online scheduling with SimpleChime
Fax Digital fax with SimpleChime
Email Email communication with SimpleChime
Web Widget Appointment booking with SimpleChime
Section 07 — CTA Banner
See SimpleChime in Action

Every channel. One platform. Zero missed calls.

Bring texting, phone, email, scheduling, and fax together into one connected healthcare communication platform.

Book a Demo → View Pricing
Section 07 — FAQ (CSS-only accordion, no JS needed)
Common Questions

Frequently Asked Questions

Everything practices ask before switching their front desk over to SimpleChime.

SimpleChime brings texting, phone, email, and online scheduling into one connected system, so communication with patients doesn't depend on someone being available to answer the phone. Texts get instant replies, missed calls are picked up by an AI voice assistant, and reminders go out automatically, all visible to your staff in one inbox.

Yes. SimpleChime routes each text or call to the right provider automatically and keeps it tied to that patient's record, so whoever responds already has the full context without asking the patient to repeat themselves.

Patient centered communication means patients control when and how they reach out, instead of working around a practice's hours. With SimpleChime, patients can book or reschedule online anytime and get automatic reminders and quick text replies, as covered in our guide to patient-centered communication.

Patient care communication doesn't stop once a reminder goes out. SimpleChime also sends prep instructions, automated follow-ups, and review requests, all synced to one inbox so practices with multiple providers or multiple locations see a patient's full history in one place.

Texting is only one piece of it. SimpleChime is medical communication software covering two-way texting, phone calls with an AI voice assistant, online scheduling, digital fax, and email, all tied to one patient record.

Yes. SimpleChime supports specialty-specific workflows across dental, ophthalmology, orthopaedics, dermatology, pediatrics, podiatry, urgent care, family medicine, and multi-specialty practices, with features suited to each, like recall automation for dental or real-time queue updates for urgent care.